1. Test
and deliver effective
CRM Solutions by
creating and using
design specifications, test scenarios and associated documentation.
2. Leads Support Team and gather all SME’s,
Architects to resolve the issues in the application
and
raise the improvements in the application.
3. Develop and deploy plugins using C#, CRM
SDK
4. Perform customizations and configuration of
Microsoft Dynamics CRM
5. Work with IT team to develop and maintain
training materials.
6. Supports the application when the
production is down and besides development working as
Support
for the tickets raised
7. Monitor and resolves integration issues with
the third-party applications.
8. Builds custom reporting and dashboards
specific to task.
9. Maintain the health of the CRM environment
keeping aware of current patches, versions and system best practices and
Working on Azure, data base by creating appinsights and monitoring the jobs.
10. Attend meetings with stakeholders to gather
business requirements and deal with SME’s.
11. Assist in the
creation of long-term
strategic goals for
achieving and maintaining
high data quality in conjunction
with CRM users, department managers and other key stakeholders.
12. Devise, coordinate and conduct date-cleansing
initiatives to purge and eliminate corrupt or redundant information from CRM
database.
13. Develops Web API REST based services using ASP.NET
and integrate other systems using XML.